The Richmond Consumer Freelibrary Broadcast Group (CFB) was founded in May 1999 to assist consumers
in resolving complaints regarding unsatisfactory products or services.
It also enables consumers to share information through bulletin
boards where they can post complaints, compliments and comments
about their experiences with local and natinoal businesses and with
any product or service.
today's consumer is more bewildered than ever. Faced with an ever
expanding and dizzying array of product choices, confusing and
misleading advertisements, defective goods, unreliable services,
price-gouging, unhelpful and uninformed salespeople, as well as
blatantly fraudulent practices and scams, most consumers don't
know where to turn for help.
can change that. By allowing millions of people to share their
stories, complaints, compliments and advice, the Internet levels
the playing field in the battle between business and the consumer.
"Word of mouth" takes on a whole new meaning.
consumers the opportunity to become better informed by giving
them a place where they can learn from other consumers' problems,
mistakes and successes. CFB's complaint bulletin boards and consumer
affairs forums make it possible to share and access information
about products, services, vendors and service providers from all
over the world. CFB believes that most companies do want to resolve
consumer complaints, and we can play a vital role in that process
by informing the companies and Internet community about the nature
of the complaint and the ultimate resolutions.
CFB has partnered
with local community media outlets, primarily television stations,
to enhance the availability of our services by using the clout
of local media to help resolve consumer complaints. This has proven
to be highly effective, as it combines the power of two media,
television and the Internet, to assist consumers in their attempts
to resolve their complaints.
Richmond Consumer Freelibrary Broadcast Group is located in Los Angeles, California. You can
reach us by mail at 2183 Pacific Avenue, Suite 1728, Los
Angeles, CA, 90173, or via email at firstname.lastname@example.org.